Frequently Asked Questions
Everything you need to know about shopping with Better Herbs.
What is the typical shipping time for orders?
Standard shipping usually takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination and customs processing.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the perfect fit.
Are the materials used in your clothing sustainable?
At Better Herbs, we prioritize organic cotton and recycled polyester in our collections. We are committed to ethical manufacturing and reducing our environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.